How to Change Your LinkedIn Name Pronunciation Recording

How to Change Your LinkedIn Name Pronunciation Recording

For those of you who follow me, you will remember that I shared the new LinkedIn Name Pronunciation feature last summer. The feature was designed to allow people to record their names so others can hear the proper pronunciation. This can be super helpful for those who have unusual names
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Goals for 2021

What are YOUR Goals for 2021?

As we start the new year and talk about goals for 2021, I would first like to take a minute to say Thank You! In addition to selling our family home, moving back to NYC (yes, INTO the city as everyone was fleeing) and dealing with lock downs and all
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Building a Social Platform to Launch a Book

Dan Edds, a client and first time author, wrote to update me on his progress with building a social platform to launch his new book. Here is his experience, in his own words: Building a Social Platform to Launch a Book After four years of research and personal interviews with
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Casual Conversations on LinkedIn Lead to New Opportunities

Casual Conversations on LinkedIn Lead to New Opportunities

According to the official LinkedIn Blog, 35% of users say that a casual conversation on LinkedIn has led to a new opportunity. Last week while away in Raleigh for the 2017 Internet Summit, I experienced this firsthand! Over breakfast, on the second day of the conference, I was checking my
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How to Create an Effective LinkedIn Profile

I help people create effective LinkedIn in profiles. Sometimes we start from scratch, sometimes we edit their existing profile, more often than not, we combine multiple profiles into one.  But no matter where we begin, we first need to understand who it is we are trying to attract and how
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How to Close Your LinkedIn Account – Tutorial

Can you BLOCK someone on LinkedIn?

I received this question today from a client: Q: Can I BLOCK someone from seeing my profile on LinkedIn? UPDATE: LinkedIn announced today (2/21/14) that you now CAN block someone on LinkedIn – please see this for more You Can Finally Block Those Annoying People on LinkedIn

RICHARD R. SHAPIRO, AUTHOR AND CUSTOMER SERVICE EXPERT

Twitter Success Stories – Richard R. Shapiro, Author and Customer Service Expert

Name: Richard R. Shapiro Company: The Center For Client Retention Background: Richard, through TCFCR, provides research, training and consulting services to Fortune 500 corporations on how to improve the customer experience.  His book, The Welcomer Edge: Unlocking the Secrets to Repeat Business provides businesses with practical, easy to implement suggestions
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INBOXQ: NEW HOOTSUITE APPLICATION – TUTORIAL

InboxQ: New Hootsuite Application – Tutorial

For those of you that have ever taken my Social Media Management and Monitoring webinars, training classes or one-on-one sessions, you know I am a huge Hootsuite fan. I highly recommend it for anyone that is looking to manage more than one social media profile. It offers a ‘one stop
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Ten Simple 10 Minute Tasks to Optimize and Maintain Your Online Presence

    Ten Simple 10 Minute Tasks to Optimize and Maintain Your Online Presence     I love this image of the astronomical clock of Prague in the Czech Republic. Installed in 1410, it is the only astronomical clock in the world that is still working. It is a fascinating
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10 TASKS FOR YOUR SUMMER INTERN

10 Tasks for your Summer Intern

Easy to delegate tasks that will help you improve your online presence! Are you lucky enough to have an intern working with you this summer? Or have a tech savvy teen or college student that is looking for some extra work? Here are 10 online tasks that are a perfect
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