How to make a NEW Contact List from an Old List in Constant Contact – Tutorial

I often suggest that you SEGMENT your mailing list so that you send your info only to the people that are most interested.  Sometimes, this is a subset of a list you already have.  The quickest way to make the new list is to copy the names you need from
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BE PREPARED…

Be Prepared…

Even if you weren’t a boy or girl scout, you can probably appreciate the value of being prepared. Be prepared for unexpected marketing opportunities is especially important for business success. Here are some simple items, some physical, some digital, that you should have on hand so you are ready the
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Getting Started on LinkedIn – a Checklist

Before you get started: Check with your legal department to see if there are any compliance concerns or requirements associated with posting on social networks. Brainstorm a list of keywords to use in your profile, updates and comments to attract people searching on those terms.  Using the LinkedIn search bar,
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RICHARD R. SHAPIRO, AUTHOR AND CUSTOMER SERVICE EXPERT

Twitter Success Stories – Richard R. Shapiro, Author and Customer Service Expert

Name: Richard R. Shapiro Company: The Center For Client Retention Background: Richard, through TCFCR, provides research, training and consulting services to Fortune 500 corporations on how to improve the customer experience.  His book, The Welcomer Edge: Unlocking the Secrets to Repeat Business provides businesses with practical, easy to implement suggestions
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Multiple LinkedIn Accounts

What To Do When You Have Multiple LinkedIn Accounts – Tutorial 2 of 2

In Part 1 of this post, I discussed how frequently people end up with more than one LinkedIn account. Click HERE to read that article in full. In this post, we will deal with a second, more difficult scenario: You have an old account, using an email address you no
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LinkedIn Amazon List

Using LinkedIn – As an Author

LinkedIn is a powerful networking tool that can help just about any professional. If you are an Author, there are a number of ways to use LinkedIn to position yourself as an expert to and increase exposure for your book.

INBOXQ: NEW HOOTSUITE APPLICATION – TUTORIAL

InboxQ: New Hootsuite Application – Tutorial

For those of you that have ever taken my Social Media Management and Monitoring webinars, training classes or one-on-one sessions, you know I am a huge Hootsuite fan. I highly recommend it for anyone that is looking to manage more than one social media profile. It offers a ‘one stop
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Scheduling and Sending in Constant Contact – Tutorial

Scheduling and Sending in Constant Contact – Tutorial

No, you aren’t going crazy – Constant Contact has changed how you schedule and send materials and yes, it IS a bit confusing.  Here is a quick tutorial on scheduling and sending in Constant Contact: Once you have created and saved your issue, click ‘Continue’.  It will take you to
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What To Do When You Have Multiple LinkedIn Accounts – Tutorial 1 of 2

Have you ever received a LinkedIn invitation from someone you KNOW you are already connected to?  Have you ever logged into your LinkedIn account to find it looks nothing like the one you worked on last week?  Have you ever created a new LinkedIn account because you just couldn’t get
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Adding an Email Address to Your LinkedIn Account – Tutorial

I always recommend that you use a business email address as your ‘Primary’ address on LinkedIn. This is the address that will be visible (if your settings allow) to your visitors and is much more professional than having something like ‘Bubblegum66@aol.com’ on your profile.

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