X

Links and Resources

LinkedIn “Skills” Section – Explanation and Tutorial

Recently, LinkedIn has added a feature to allow people to ‘Endorse’ the skills you have included in your personal profile.…

LinkedIn Question: How do I upload my Resume?

A client wrote this week to ask, 'How do I upload my resume on LinkedIn?' First, LinkedIn wants you to…

Endorsements – NEW LinkedIn Feature!

You may have noticed that LinkedIn has introduced a new feature called ‘Endorsements’. It is a quick and easy way…

Helping Your Customers Become Brand Ambassadors

I saw a post a few weeks ago with some small business case studies, one of which featured a company…

Adding Personalization to your Constant Contact Mailings – Tutorial

Recently, a client wrote: "I would like to add the recipients name to the subject line and body of my…

How to make a NEW Contact List from an Old List in Constant Contact – Tutorial

I often suggest that you SEGMENT your mailing list so that you send your info only to the people that…

Be Prepared…

Even if you weren't a boy or girl scout, you can probably appreciate the value of being prepared. Be prepared…

Getting Started on LinkedIn – a Checklist

Before you get started: Check with your legal department to see if there are any compliance concerns or requirements associated…

Twitter Success Stories – Richard R. Shapiro, Author and Customer Service Expert

Name: Richard R. Shapiro Company: The Center For Client Retention Background: Richard, through TCFCR, provides research, training and consulting services…

What To Do When You Have Multiple LinkedIn Accounts – Tutorial 2 of 2

In Part 1 of this post, I discussed how frequently people end up with more than one LinkedIn account. Click…