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Facebook, LinkedIn, Twitter, Snapchat, Instagram, Pinterest and other social networks can be both a blessing and a curse. They are an invaluable way to keep in touch with friends, family, business associates, clients and customers. You can use them for everything from networking to establishing your expertise and from researching to finding fun diversions. Once you start using them, it is not uncommon to wonder how you ever lived without them! But whether you are using them for business and or pleasure, they can also be a huge time drain! The number one problem I hear from active social media users, by FAR, is that they are overwhelmed by all the time they find themselves spending on the various sites and are having a hard time determining if there really is any ROI, any Return on this Investment of time. In direct response to this pressing concern, I have created this training program to show you How to Manage and Monitor YOUR Social Media profiles in 20 minutes a day or less!

Social Media In 20 Minutes A Day – Live Presentation

Effectively Manage and Monitor Your Social Media in 20 Minutes a Day (or less!) With “Casual, yet serious Networking” one of longest running business networking Meetups events in Morris County. Facebook, LinkedIn, Twitter, Snapchat, Instagram, Pinterest and other social networks can be both a blessing and a curse. They are
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how to delete a tweet 2

How to Delete a Tweet

Recently, a client asked me how to delete a tweet. There are many reasons you might want to delete a tweet: You see a typo, after you have posted the tweet You scheduled something in advance and when it goes live, it is no longer correct or relevant You want
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twitter follow limit

Twitter Following Limit – Breaking Through the Twitter Branch Ceiling

What to do when Twitter will not let you follow more than 2000 people When you are new to Twitter, much of the fun is figuring it all out, finding cool people to follow and joining interesting tribes. Whether you started by following friends, or used some tools to find
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Auto Follow Back on Twitter – Why I am happy to see it discontinued

‘Auto follow back’ is the term used when you automatically follow anyone who follows you on Twitter.  This can be done manually – when you see someone has followed you, you go to their profile and follow them – or before last week, it could be done automatically using any
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Advanced search on Twitter

Advanced Search on Twitter

Did you know that there are a number of ways to search on Twitter, beyond the basic search bar at the top of the Twitter Home page? To perform a basic search, just go to your Twitter Home page and type in the keyword(s) you are searching on, in the
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RICHARD R. SHAPIRO, AUTHOR AND CUSTOMER SERVICE EXPERT

Twitter Success Stories – Richard R. Shapiro, Author and Customer Service Expert

Name: Richard R. Shapiro Company: The Center For Client Retention Background: Richard, through TCFCR, provides research, training and consulting services to Fortune 500 corporations on how to improve the customer experience.  His book, The Welcomer Edge: Unlocking the Secrets to Repeat Business provides businesses with practical, easy to implement suggestions
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Who you follow + Who follows you = Your networking experience

  Imagine that someone told you about a GREAT new networking group that you just HAD to try!  “EVERYone goes and there is a ton of activity!”, they promise. Always on the lookout for good networking opportunities, you would probably take the time to check it out.

Twitter Search – Basic and Advanced

Twitter Search, now even more powerful! For those of you that are on Twitter, you have probably used the ‘search’ feature to find conversations and content of interest.  Twitter has recently upgraded the search results to now include ‘people’ associated with your search phrase.

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