How to Create an Effective LinkedIn Profile

I help people create effective LinkedIn in profiles. Sometimes we start from scratch, sometimes we edit their existing profile, more often than not, we combine multiple profiles into one.  But no matter where we begin, we first need to understand who it is we are trying to attract and how
Read More

How to Close Your LinkedIn Account – Tutorial

Can you BLOCK someone on LinkedIn?

I received this question today from a client: Q: Can I BLOCK someone from seeing my profile on LinkedIn? UPDATE: LinkedIn announced today (2/21/14) that you now CAN block someone on LinkedIn – please see this for more You Can Finally Block Those Annoying People on LinkedIn

RICHARD R. SHAPIRO, AUTHOR AND CUSTOMER SERVICE EXPERT

Twitter Success Stories – Richard R. Shapiro, Author and Customer Service Expert

Name: Richard R. Shapiro Company: The Center For Client Retention Background: Richard, through TCFCR, provides research, training and consulting services to Fortune 500 corporations on how to improve the customer experience.  His book, The Welcomer Edge: Unlocking the Secrets to Repeat Business provides businesses with practical, easy to implement suggestions
Read More

INBOXQ: NEW HOOTSUITE APPLICATION – TUTORIAL

InboxQ: New Hootsuite Application – Tutorial

For those of you that have ever taken my Social Media Management and Monitoring webinars, training classes or one-on-one sessions, you know I am a huge Hootsuite fan. I highly recommend it for anyone that is looking to manage more than one social media profile. It offers a ‘one stop
Read More

Ten Simple 10 Minute Tasks to Optimize and Maintain Your Online Presence

    Ten Simple 10 Minute Tasks to Optimize and Maintain Your Online Presence     I love this image of the astronomical clock of Prague in the Czech Republic. Installed in 1410, it is the only astronomical clock in the world that is still working. It is a fascinating
Read More

10 TASKS FOR YOUR SUMMER INTERN

10 Tasks for your Summer Intern

Easy to delegate tasks that will help you improve your online presence! Are you lucky enough to have an intern working with you this summer? Or have a tech savvy teen or college student that is looking for some extra work? Here are 10 online tasks that are a perfect
Read More

In the Game

John, who was in financial difficulty, walked into a church and started to pray. ”Listen God,” John said. ”I know I haven’t been perfect but I really need to win the lottery. I don’t have a lot of money. Please help me out.” He left the church, a week went
Read More

Multiple Personalities

When one social media profile is not enough… A dear friend of mine, Juliet Foster, is both a (fabulous!) photographer and a photography teacher. She is grappling with creating her online marketing plan and asked me how to deal with the two different areas of interest, especially on social media
Read More

The Gift of Time

At this time of year, as thoughts turn to gratitude and gifts, I wanted to take a moment to thank all of you for coming back each month to visit via this e-newsletter, for being supportive and passing it along to others and most importantly, for all the great questions!
Read More

>